Delivering the difference

Sunderland City Council: Care Act Assessments & Reviews

THE CHALLENGE

Sunderland City Council (SCC) were experiencing challenges across their adult social care services with a significant number of overdue care act assessments and reviews. The service did not have the internal capacity to deal with the demand and ensure they were meeting their statutory duties. Sunderland wanted to reduce their waiting lists across a 7-month period back to manageable levels and still ensure that assessments were being delivered to a high standard whilst taking into account resources available in the community.

Staffordshire CCGs

The Learning Disabilities Mortality Review (LeDeR) Programme is aimed at making improvements to the lives of people with Learning Disabilities. Reviews of deaths are being carried out with a view to improve the standard and quality of care for people with learning disabilities.

Client improvement journey: North East Lincolnshire Council

North East Lincolnshire Children’s Services have experienced challenge with embedding their Signs of Safety model practices within their workforce. With rising demand and a lack of consistent quality of social work practice, Children's Services required support to ease pressures of demand, lower casework for fatigued staff, upskill and coach NQSW and exemplify their SOS model of practice.

Isle of Wight Council – Section 117 Reviews

S117 places an enforceable duty on both Health (Clinical Commissioning Group
(CCG)) and Social Services to provide aftercare services upon discharge from
hospital. Neither the CCG nor the LA can charge for the services engaged to
meet those needs.

Continuing Healthcare: Dorset & Bournemouth Christchurch and Poole Council

Appropriate recommendations under extreme time pressures

The Covid-19 pandemic and resulting declaration of a level 4 national incident led to CHC assessments being suspended between 19 March 2020 and 31 August 2020.