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Staffordshire CCGs

CASE STUDY

Completing time critical reviews.

Attenti was commissioned to complete a large batch of time critical LeDeR reviews, within 10 weeks.

Challenge:

  • Struggling to meet deadlines
  • Lack of qualified LeDeR reviews
  • High number of reviews were out of date
  • Handing cases back to NHS England would incur a fine

Solution:

  • Sourced and deployed a team of highly experienced LeDeR reviewers
  • Facilitated the secure transfer of reviews

Outcome:

  • Attenti completed all reviews in half the alloted time (within 5 weeks)
  • All reviews were quality assured against CCG guidelines
  • 100% of the reviews were accepted upon first submission
"Staffordshire and Stoke-on-Trent CCGs procured assistance from Attenti to support our LeDeR programme. The organisation supported the CCGs in delivering this national programme. Specifically they supported the review programme with a cohort of reviews that required immediate attention. The two reviewers assigned completed the reviews in a very short period of time to a high standard and well within timescales. We have found the organisation to be patient and diligent in their approach and the have shown the CCGs flexibility, professionalism and delivery ability."
Nigel Williams
LeDeR Local Area Contact
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