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Isle of Wight Council

CASE STUDY

Section 117 Reviews programme.

S117 places an enforceable duty on both Health (Clinical Commissioning Groups) and Social Services to provide aftercare services upon discharge from hospital. Attenti was commissioned to help design a new collaborative process in line with national guidance and legislation to protect the person in receipt of care, the Local Authority and the CCG. The programme also involved the completion of outstanding reviews within a 10 week timescale whilst identifying inefficiencies and compiling data vital for decision making across mental health.

Challenge:

  • High number of reviews out of timescale
  • The process being followed was not consistent across practitioners
  • Ambiguous funding guidelines were increasing pressure on all services
  • General awareness of S117

Solution:

  • Attenti ensured all reviews were completed by approved mental health professionals in line with a collaborative quality assurance process
  • Attenti Identified further areas of development and potential efficiencies to pursue
  • Substantial data was collected from cohort of service users to enhance service delivery

Outcome:

  • A clear Section117 process was established between all partners
  • All reviews were completed on time and authorised upon 1st submission after QA process
  • 100% first time acceptance of the quality of the review negated the potential for any future challenge.
Based on the findings from the programme it was recommended that ASC incorporated S117 into their standard annual reviews and renew a focus on intensive support for working age recipients of S117 funding to promote independence and work towards discharge. Attenti have since provided support to ensure the client receives the maximum value from their investment and the benefits continue far beyond the completion of the reviews.
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